Digital technologies help improve quality of city medical treatment

November 15, 2020

Over the past two years, digital technologies have allowed ambulance doctors to send electrocardiogrammes for deciphering via wireless communications channels. This helps save time, improve the quality of diagnostic services and to also quickly start treating patients. Since 2018, ambulance doctors have taken over 1.5 million remote ECGs.

“The digitalisation of the city’s social complex, including healthcare, is a high-priority aspect of our work. Digital technologies make it possible to automate some processes and to obtain results more quickly, especially during emergency treatment. This is why we decided to fit city ambulances out with new cardiographs two years ago; they make it possible to read ECGs online,” said Anastasia Rakova, Deputy Moscow Mayor for Social Development.

Earlier, doctors had to call cardiologists by phone, thus wasting precious time. Digitalisation has now changed this process completely.

“An ECG is sent to a cardiology station’s server really speedily via a wireless communications channel. A cardiologist quickly receives and reads the ECG and sends it back to the ambulance team.  This saves time and helps start the process of treating patients as fast as possible. Digital technologies allow us to improve the quality of emergency medical treatment. Over 1.5 million remote ECGs were carried out over a period of the past two years,” she added.

Today, all local ambulance teams are equipped with new electrocardiographs so they can quickly obtain ECG results inside their vehicles or anywhere else.

“It may be hard to diagnose the condition of somebody with severe heart arrhythmia. Sometimes, we have to administer treatment within minutes. New technologies help ambulance teams and allow them to transmit ECGs in just a few seconds. This gives them more time to evaluate and diagnose a patient’s condition and send him or her to the required clinic, depending on the symptoms,” Nikolai Plavunov, Head Physician at the Puchkov Ambulance and Emergency Treatment Station, noted.

The Puchkov Ambulance and Emergency Treatment Station is the city’s largest medical organisation with 60 substations and 107 posts, including 20 posts on the main motorways, 10 on the Moscow Ring Road (MKAD) and 77 at inpatient and outpatient clinics. The entire station employs 2,500 doctors and 8,400 trained medical workers.


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