700,000 people used Russpass tourist service during the past six months

January 25
Tourism and travels

Over 700,000 people have used the Russpass digital travel service in the first six months since its introduction. The platform helps people plan trips in Moscow and across Russia, book flights, train tickets and guided tours, make restaurant bookings, as well as learn about places worth seeing in Russia and take virtual tours.

“We launched the platform last summer on 20 July. In the six months since then, it has been used by over 700,000 people. The Russpass database has over 1,000 interesting offers for tourists, including customised trips. Although now is not the best time for travel, our current efforts will be worth it in the long run. We must use the current slack period to enhance our competitiveness,” Deputy Mayor Natalya Sergunina said.

She added that modern digital instruments were becoming an invaluable factor in an increasing number of industries, including tourism. This is why Moscow and other Russian regions are promoting the Russpass platform. By now, 82 regions have signed cooperation agreements with it, and 58 of them have submitted their travel programmes. The others are expected to join the project soon.

Russpass offers readymade itineraries and customised tours around Moscow and other cities in central Russia, as well as in southern Russia, Siberia and the Russian Far East. A unique feature of the project is that people can user their personal accounts on Russpass to create their own tour without wasting time scrutinising websites and travel agencies for what they want.

The pandemic has forced people to use online services all the time. As long as the borders remain closed, a huge deterred demand is developing in the travel industry. According to the Moscow City Tourism Committee, Russpass can be used by travel agencies in Moscow and other cities to prepare for a time when they will have to compete for clients once foreign travel restrictions are lifted.

Work is underway to make the Russpass service more convenient. Several new options have been added to it in the past few months, including Road Trips where users can create their own routes, and a possibility to book restaurants in Moscow and other regions. An option added last autumn can be used to top up Troika cards, which is very convenient for those who are planning to visit Moscow.

One more mission of Russpass is to support members of the tourism and hospitality industry who can use the platform to find new clients. Project operators are working energetically to develop cooperation with international and local travel agencies, travel aggregator websites and booking services, museums, restaurants, urban venues and other members of the tourism industry. The number of its partners has increased to approximately 300 during the past six months.

An online magazine for tourists, Russpass Mag, has been launched on the website. It offers reviews of Russia’s landmarks and travel bloggers’ recommendations, for example where to take the best pictures in Moscow, or the five travel destinations in Russia that are most attractive to foreign tourists.

The most popular tours offered by Russpass are walks around VDNKh, Gorky Park and Zaryadye. People also often choose themed trips, for example on the history of Moscow merchants, the most recognised architectural styles, or the filming locations of popular movies. There are also popular regional tours, such as two-day trips to Tula, weekend trips to the Ivanov Region, and trips to a famous museum town, Suzdal.

The service is available in Russian and English and will also be offered in other languages in the future. It was developed at the initiative of the Moscow City Government and is supervised by the Moscow Tourism Committee and the Moscow Department of Information Technology.

Moscow has joined the World Travel & Tourism Council’s Safe Travels, the first global safety travel initiative since the outbreak of the COVID-19 pandemic.

Moscow travel agencies, hotels and various other infrastructure facilities can now obtain the special stamp: Safe Travels Discover Moscow. It means that all sanitary standards and recommendations issued by the authorities and the World Health Organisation, including social distancing, health monitoring for personnel, sanitation and PPE, are being observed.

Source: mos.ru

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